Travel FAQs
The following is a list of questions that we have compiled over the years that we believe could help those interested in traveling with the Arkansas Alumni Association.
How do I learn more about travel opportunities?
Call, fax, e-mail, or instant message our travel office at 1-800-775-3465, fax (479) 575-5177, e-mail travel@arkansasalumni.org, or Instant Message: razorbacksontour (AOL or AT&T Yahoo).
How do I find out if I'm eligible for the Arkansas Alumni Association's travel programs?
Razorbacks on Tour. Although active members of the Arkansas Alumni Association and their guests receive advance notice of, and priority reservations for our planned tours, as well as access to exclusive tours, non-members and are eligible to travel on our educational tours.
Razorback Road Trips. Regular season Razorback Road Trips to SEC events, including the SEC Championship Football Game and the SEC Men’s Basketball Tournament, are available only to current members of the Arkansas Alumni Association and their guests. Non-members of the Association will be charged a $35 annual individual membership fee. Although post-season football games and basketball tournaments, as well as regular-season non-SEC football games, are open to non-members, current members of the Association will be provided the opportunity to pre-register for all trips open to non-member. The Arkansas Alumni Association reserves the right to hold members-only events during any Razorback Road Trip, even those trips that do not require membership.
How do I check availability?
Call, fax, e-mail, or instant message our travel office at 1-800-775-3465, fax(479) 575-5177, e-mail travel@arkansasalumni.org, or Instant Message: razorbacksontour (AOL or AT&T Yahoo).
How do I make reservations?
If you wish to pay your deposit by credit card, call our travel office at 1-800-775-3465. If you wish to pay your deposit by check, complete the reservation form and fax or mail it to:
Michelle Bell, Assistant Director
Arkansas Alumni Association
P.O. Box 1070
Fayetteville, AR 72702
Fax: (479) 575-5177
A deposit, a portion of which is non-refundable, is required in order to secure reservations on any trip. The deposit amount and final payment deadline may vary by travel provider.
How do I find out about travel insurance?
An e-mail with information regarding our recommended travel insurance will automatically be sent to you for any educational tour. Within the e-mail will be information on the deadlines for purchasing travel insurance, as well as a link to the application on our website, as well as a phone number to call with questions.
If you would like to purchase travel insurance for a Razorback Road Trip, please call or e-mail our office, and an e-mail will immediately be sent to you.
How do I get put on a waiting list for travel opportunities?
To get put on a waiting list, please call our travel office at 1-800-775-3465. We will be able to tell you how long the wait list is, place your name on the list, and inform you of the providers’ specific rules regarding wait listed passengers. Please be aware, however, that some companies will require a credit card number to place your name on the list, although you will not be charged a deposit until space is available.
How do I join your mailing list?
Please call us at 1-800-775-3465 or e-mail us at travel@arkansasalumni.org and give us your name, mailing address, and e-mail address. We would be glad to add you to our list. Since our address lists are generated for the tour companies up to 60 days prior to mailing, it may take 60 to 75 days before you begin to automatically receive brochures. During that time, please feel free to request individual brochures be mailed to you by calling, e-mailing, or requesting or downloading brochures on our site.
How do I join your e-mail list?
If you are already on our mailing list and we have a valid e-mail address for you, you will automatically receive our travel newsletter and special notices via e-mail. If you wish to update or provide us with a new e-mail address, please e-mail travel@arkansasalumni.org with the information. The Razorbacks on Tour Travel E-Newsletter, is sent on the 15th of every month (or nearest work day to the 15th of the month). Special notices on educational tours and sports trips are sent as needed.
How do I find a roommate?
We would love to help you find a roommate! If you are traveling single, but prefer to share accommodations, please call us at 1-800-775-3465. We would very much like to help Arkansas Alumni Travelers find other travelers to room with. We will take some information from you, including the trip(s) in which you are interested and whether or not you are willing to room with someone from another school, and will then try to match you up with a same-sex roommate. Although we will make our best effort to match you with someone, we cannot guarantee shares. If a reservation is made but a roommate is not found, you will have the option of paying the single supplement for the trip or canceling the trip, in which case all cancellation policies of the travel provider will apply.
How do I suggest a destination?
We want to keep our program, fresh, exciting, and alive, and hearing where you really want to go will help us do that! If you have a suggestion, please e-mail us at travel@arkansasalumni.org
How do I submit questions/comments?
Please feel free to write or call our office:
Michelle Bell, Assistant Director
Arkansas Alumni Association
P.O. Box 1070
Fayetteville, Arkansas 72702
1-800-775-3465 or (479) 575-4786
travel@arkansasalumni.org
razorbacksontour (AOL or AT&T Yahoo IM)
